Welcome to our Support Center

Getting Started

Protect your insulin now with your VIVI Cap1. VIVI Cap will protect your insulin 24/7/365 days a year for years on end. No Batteries or Charge required. Simply replace your insulin pen cap with your VIVI Cap 1 - CLICK-N-GO™.

Frequently asked questions

VIVI Cap does not require any maintenance , no need to charge it or placing it in the fridge. After initial fitting to your insulin pen with one of the supplied adaptors, simply use it as your pen cap . It fits most of the prefilled insulin pens. Please review the user guide before fitting it to your pen.

VIVI Cap doesn’t have to be place in the fridge. It’s patented Click -n-Go™ technology incorporates innovative space-grade insulation with a unique heat exchanger.
It automatically absorbs the excess heat, releasing it to the environment when ambient temperature is normal. It can be placed in the fridge to accelerate the heat release, but without the insulin pen.

No, VIVI Cap does not have a rechargeable battery and does not depend on electrical power for its function.
The battery in the device runs the temperature sensor and light indicator for short time and with proper use, can last several years.

VIVI Cap successfully passed performance tests and the results were published in Expert Opinion on Drug Delivery 2017 Jun;14(6):709-714

Unlike other devices, VIVI Cap does not need air flow to work properly.
It is small and lightweight and can be carried together with your other stuff , in your purse or even in your pocket.

VIVI Cap fits most prefilled insulin pen brands:

FlexPen®
NovoLog ® , NovoLog ® Mix , Levemir ® , Victoza

FlexTouch®
NovoLog ® , Tresiba ® , Fiasp ® , Levemir ® , Saxenda ®

KwikPen®
Humalog ® , Humalog ® Mix , Basaglar ®

Solostar®
Apidra ® , Lantus ® Admelog® , Soliqua®

*Sorry, but it does not fit Toujeo®

VIVI Cap protects the insulin from overheating or freezing from the moment you take it out from the refrigerator until the end of use , everyday for years . With every new pen you start to use, replace the pen cap with VIVI Cap, CLICK-N-GO™ no maintenance required .

Yes. We recommend that you bring your VIVI Cap in your checked bag. Many folks bring it in their carry-on, but in some rare cases the TSA may not allow it.

You can clean the exterior and interior of VIVI Cap by wipping it with a medical swab. While you clean the interior, be careful not to tear off the internal temperature sensor (looks like a tiny black dot inside ).

Only 2 oz (60g)! Easily fits in your pocket, purse or bag.

Contact Customer Service

Call or write with any enquiries regarding our products or your order:

First Name

Last Name

Email^*

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Washington, USA

TempraMed Inc.

19481 SE 14th St.
Sammamish, WA 98075
USA

+1 (800) 871-9923 (8am-5pm ET, Monday-Friday)

Tel Aviv, Israel

TempraMed Ltd.

64 Heh Be'Iyar
Tel Aviv
Israel